The inSwitch Analytical Usage module (AUM) performs continuous usage validation that significantly improves the accuracy of
billing and IXC termination reconciliation. The proven analytical techniques allow telecommunications providers to
identify, quantify and correct the root cause of errors which lead to the leakage of usage revenue.
AUM is an integrated solution suite that supports dynamic business conditions with a flexible
design to easily accept additional data sources and new analytical techniques.
Business Environment
In today's competitive business environment telecom providers are under tremendous pressure to accurately bill
revenue, reduce cost and improve efficiencies that will lead to increased profitability. Profits are lost as
inconsistencies between network elements and billing systems allow usage to go unbilled or customers to be
billed inaccurately. Historical analyses that verify the flow of AMA through billing does not guarantee that
all usage is being properly created. Combining SS7 data with switch translation extracts, AMA usage or billing
data allows Revenue Assurance professionals to utilize previously unavailable query capabilities to continuously
identify discrepancies and automate corrective action with a single solution suite.
AMA Creation
SS7 messages document events that initiate AMA creation and guide downstream billing events. AUM
determines that the correct call codes are created with the required rating characteristics for accurate
wholesale or carrier billing.
Carrier Arbitrage
Carrier arbitrage (illegal avoidance of access charges) cost telecom providers millions of dollars each year.
AUM identifies arbitrage of on-net to on-net calls where the telecom provider is not the long distance
provider. Proprietary analytical techniques allow Honovi to identify calls delivered through specific routes
where competitors attempt to avoid paying termination charges.
Wholesale and Carrier Access
Utilize SS7 usage and contractual agreements to determine if wholesale carrier usage levels have been
fulfilled, or if additional billing/credits are required. Actual trunk group traffic and utilization
service level arrangements (SLA) are evaluated with analytical techniques to identify if systemic causes
or random anomalies have effected reciprocal compensation.
Trunk Billing Validation
When new trunk groups are built, or augments occur, analysis is performed to ensure that AMA options are properly
set, usage is created with proper billing characteristics and guided cleanly through the billing process.
Based on an analysis of traffic, usage and billing discrepancies, the appropriate personnel will automatically
be notified to initiate corrective action.
Proactive Monitoring and Alerts
AUM continuously evaluates network usage and notifies service provider personnel when specific attributes
surpass user define thresholds. Proactive monitoring ensures revenue affecting network discrepancies are
immediately identified and root cause analysis promptly initiated.
Ad-Hoc User Analysis
Constantly updated usage data, or user specific switch extracts provide integrated views of complex network
plans with real-time usage activity. Ad-hoc analysis allows users to identify trends and initiate corrective
action plans that allow unbilled usage and cost avoidance opportunities to be detected and corrected.
Summary
Honovi's inSwitch Analytical Usage Module, provides Revenue Assurance executives the ability to identify and
eliminate lost usage revenue. By applying proven analytical techniques to SS7 information, AMA records and
billing data, AUM identifies network translation discrepancies, billing errors, and carrier
arbitrage. The result is a verifiable increase in billing reliability and bottom line profits. Implementing
inSwitch will quickly deliver measurable results with a typical ROI of less than 6 months.
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